What’s It Like to Be a Customs Officer?

If you’re vigilant, detail-oriented, and interested in protecting borders and facilitating lawful trade, becoming a Customs Officer could be a rewarding career. You’ll help enforce regulations, prevent illegal activities, and ensure goods and travelers comply with national laws—all while keeping borders secure and efficient.

📅 A Day in the Life

Here’s what your day might include:

  • Inspecting travellers and goods – You’ll examine people, luggage, and cargo at borders, airports, and ports of entry.

  • Reviewing documentation – You’ll verify import, export, and customs declarations for accuracy and compliance.

  • Identifying prohibited items – You’ll detect and intercept restricted or illegal goods.

  • Questioning and investigating individuals – You’ll conduct interviews and follow up when concerns arise.

  • Collaborating with partner agencies – You’ll work with law enforcement, immigration, and other authorities.

  • Using technology to assess risk – You’ll access databases and screening tools to identify potential threats.

💡 What Makes It Awesome?

  • You play a key role in national security and public safety

  • It’s a dynamic role with a mix of fieldwork, investigation, and enforcement

  • Opportunities to specialize in areas like commercial goods, intelligence, or canine units

  • You’ll build skills in law enforcement, communication, and regulatory compliance

  • Your work helps support fair trade, protect communities, and uphold the law

🧠Good to Know

  • A high school diploma is typically required; post-secondary education in criminology or law is an asset

  • Training through a government customs or border services program is mandatory

  • Strong attention to detail, integrity, and interpersonal skills are essential

  • The role may involve shift work, travel, and high-pressure situations

  • Physical fitness and passing security clearances are often required

📌 Quick Facts

  • Education Level: High school diploma; specialized training and certification required.

  • Work Environment: Border crossings, airports, and shipping ports.

  • Skills or Interests: Law enforcement, inspection, communication, and attention to detail.

  • Salary Range: $55,000–$85,000 annually.

  • Job Outlook / Growth: Steady demand with focus on border security and trade compliance.

  • Physical Activity Level: Active; includes standing, inspecting, and interacting with travellers.